I would like to address the issue of Emergency services in our Cypress Regional Hospital.
On May 22, I visited the Emergency because I have had dizziness and headaches and trouble focusing. As we are always advised if anything to that nature changes we should visit the hospital to rule out stroke, etc…
My son took me there after work at about 5:30 p.m. I was admitted promptly as there was no one else waiting. I was taken to an examination room and questioned, and then I was taken to another waiting room. There were two other patients waiting there. After 10 minutes I was taken to another room and put on a blood pressure monitor set to take my pressure every 15 minutes. My son was waiting in the previous room with the other two gentlemen.
After a half an hour I called my son to come and sit with me. He told me he was talking with the other two patients, and that they have been there waiting for three and four hours and not seen a doctor yet. The ward appeared quite quiet.
At about 7:30 p.m. the one fellow who was complaining of a very serious headache with swelling and redness to his face, and he had kept asking the nurses to help him to no avail, finally went to leave. He stopped a nurse and complained about waiting so long and would anyone be seeing him soon, she said if he didn’t like it he could always drive to Moose Jaw. He said he was from Winnipeg and he would never have a long wait like that in one of their hospitals to which she replied, “Well, you can go back to Winnipeg then.” So he left. I hope he is okay.
I was pretty disgusted with the way she handled him. I figured that for me wait was futile since it was now 8 p.m. and no one had come back to even check on me or my pressure readings. So I left the hospital.
I do understand about priorities, and I know we don’t see all the patients that are in the exam rooms, but I think the wait time was excessive and the way that nurse dealt with that patient was appalling!
Joanne McIntosh - Swift Current