Cypress Health prepares for Accreditation Canada surveyor visit

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Providing safe patient care is a top priority for the Cypress Health Region and accreditation is one of the ways that the Region examines and improves its quality of services. The Region’s accreditation process is scheduled to culminate with an Accreditation Canada surveyor visit from Oct. 6 to 11.

All regional health authorities in the province of Saskatchewan regularly evaluate their performance against national standards of excellence. This is achieved through a four year Accreditation Canada process, a key component of which is the surveyor visit. Surveyors from across the country are scheduled to visit the Cypress Health Region in early Oct. 2013 to ensure the adherence to safe, quality service delivery.

“Health regions throughout Saskatchewan are required by the Ministry of Health to participate in the accreditation process. Participation in accreditation verifies that the region emphasizes safe, quality care as well as a commitment to continual improvements to its programs and services,” commented Jill Gates, Patient Safety and Accreditation Coordinator for Cypress Health. “The Cypress Health Region is eager to welcome surveyors from Accreditation Canada to not only see where we presently stand, but also to learn how we can make improvements to provide the safest patient care possible. These surveyors are national leaders in health care excellence and we’re excited to draw from their experience and expertise during their visit to southwest Saskatchewan.”

A total of eight surveyors, as well as an Accreditation Canada representative, will be visiting the Cypress Health Region during the week. The surveyors who have been assigned to the Region’s visit travel from across Canada including British Columbia, Alberta, Manitoba, Ontario, Nova Scotia, New Brunswick, and Newfoundland. These health care experts have specialized expertise in fields such as pharmacy, emergency medical services, critical care, mental health, and administration. Many surveyors have more than 25 years of service within Canada’s health system.

“The surveyors will be performing activities known as tracers. Tracers will see the surveyors enter facilities throughout our health region to directly interact with staff, patients, clients, and members of the community. These tracers will allow the surveyors to see firsthand how we deliver services and will provide them with an opportunity to ask questions along the way,” added Gates.

To be accredited, the Cypress Health Region must demonstrate its adherence to more than 37 Required Organizational Practices, also known as ROPs. These ROPs have a broad range and each ROP compliance must be met in order to be accredited. ROPs can include falls prevention, the use of two patient identifiers, suicide prevention, Home Risk Assessment, and Medication Reconciliation.

Once the surveyor visit concludes on Oct. 11, the Region will learn the results of the visit shortly thereafter. The Cypress Health Region expects to receive a full report from Accreditation Canada later in the fall and will once again make the results of the accreditation process available to the public.

For more information on the accreditation process please visit or

Organizations: Accreditation Canada, Ministry of Health, Cypress Health Region

Geographic location: Saskatchewan, Canada, British Columbia Alberta Manitoba Ontario Nova Scotia New Brunswick Newfoundland

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