United Way launches 211 Saskatchewan to help link public with services

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After many long years of working towards bringing 211 to Saskatchewan, United Way Regina and United Way of Saskatoon and Area launched the 211 Saskatchewan website.

Citizens of Saskatchewan will be able to access 211 Saskatchewan by visiting www.sk.211.ca and seek out information on over 2,000 organizations and over 5,000 programs and services available to help them throughout the province.

United Way of Saskatoon and Area and United Way Regina invested in bringing 211 Saskatchewan to fruition and were always dedicated to ensuring it was available province-wide.

“Having these resources available to support and connect all citizens of Saskatchewan to the programs and services they need is very important and was always our priority," noted Sheri Benson, United Way of Saskatoon and Area CEO.

Individuals and families looking for help often do not know where to turn. 211 connects people to information about:

• basic human needs such as housing, food banks, shelters, clothing depots;

• services for children, youth and families such as childcare;

• physical and mental health services;

• assistance for people with disabilities, seniors and newcomers to Canada;

• employment support.

“The benefits of 211 are far-reaching,” states Joanne Grant, CEO of United Way Regina. “There are benefits to individuals, families, program and service providers, businesses, and to the community as a whole. 211 is a service that each and every one of us could be helped by at any given time.”

211 is an information and referral system that connects citizens to a full range of community, social, government and health service information. 211 is available on a website allowing citizens to find their own way to programs and services. 211 is also a phone number where calls are answered by a trained Information and Referral Specialist who assesses the caller’s need and refers them to the best service available.

While the 211 Saskatchewan phone service is not yet available, United Way still has their eye on the prize of having a 24-hour telephone service. The launch of the website and database is an exciting and integral step. A mobile version of the 211 Saskatchewan website will be implemented later this fall.

United Ways focus on building healthy people and strong communities. The 211 Saskatchewan website and future phone service are helping connect our citizens to a full range of community, social, government and health information. When individuals and families can access supports and services that they need to better equip them to thrive, they become strong and healthy and our entire community prospers.

Currently, approximately 60 per cent of Canadians (BC, Alberta, Ontario, Quebec, and Nova Scotia) and 85 per cent of the population in the United States have access to 211.

Organizations: United Way

Geographic location: Saskatchewan

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